Car mechanic. Auto repair service.

Car mechanic. Auto repair service.

About Us

“The Valenti name has been associated with the automobile business for over 90 years”

The first Valenti automobile dealership was opened in the 1920’s by Bob’s father, Ferdinand Valenti Sr., in Wallingford, CT. Today Valenti Auto Sales continues on at that same location. In 1973, Mystic, CT became the second dealer location when Bob opened Bob Valenti Chevrolet there. Ten years later in 1983 as business flourished, Bob Valenti Chevrolet moved to its current location on Jerry Browne Rd in Mystic. During that same year, Bob Valenti opened Village Ford on Rte 1 in Stonington, CT. A year later, Village Ford relocated to its current location next to Valenti Chevrolet and was later renamed Valenti Ford.

 

In 1989, Bob was awarded a Chrysler Dodge Plymouth franchise for his dealerships’ outstanding commitment to customer satisfaction. This new franchise was located at Jerry Browne Rd next to Valenti Ford on the ever expanding complex.

 

Then, in 1993, the Jeep Eagle brands were added to the Chrysler store creating an extremely unique one of a kind shopping destination where customers could purchase vehicles from the “Big 3” all at one location.

 

In 1986, carrying on the family tradition that his grandfather began 65 years before, Rob Valenti, Bob’s son, joined the business. In good Valenti fashion, Rob helped to further grow the business when he and his cousins purchased a Volkswagen dealership in Groton, CT. Then in 2002, the Volkswagen franchise expanded to two locations- Old Saybrook on Middlesex Turnpike and Mystic at the Bob Valenti Auto Mall. The Valenti Auto Mall now offered customers and opportunity to shop Ford, Chevy, Chrysler, Dodge, Jeep and Volkswagen all in one location.

 

Always looking for opportunities to improve the service and selection offered its customers, Bob Valenti purchased Valenti Toyota in 1998 and located the franchise at Dunn’s Corners in Westerly, RI. Now, the Valenti family could offer its exceptional service to both Connecticut and Rhode Island residents. In 2008, Rob Valenti added Valenti Subaru to the Valenti family of dealerships locating it next to Valenti Toyota in Westerly, RI. This brought the total of Valenti family dealerships to 7 stores in three locations.

 

Keeping the small town family feel to all of his dealerships was easy for Bob as he kept his family involved in the business with his son, Rob, and daughters, Cheryl, Beth, and Jean, all taking active rolls throughout the dealerships. Now, the next generation is continuing the family tradition with three of Ferdinand’s great grandsons now serving as managers in the Valenti group.

 

With all the years and all the growth, one thing has remained a constant- the Valenti commitment to customer satisfaction.

 

After 86 years of providing customers with the Valenti value, honesty, integrity, and enjoyable experience, the Valenti family is grateful for your patronage and looks forward to working with you in the future.

Valenti is a premier collision facility located at New London, CT. Our management team has over 80 years of dealership collision repair service. Our primary customer base is comprised of residents from the areas of  New London, Connecticut, and the surrounding areas.

In addition to being a full-service collision repair facility, Valenti is proud to be a Direct Repair Facility for 11 of the major auto insurance carriers. Being a Direct Repair Facility means that we have been chosen as an approved repair facility within the insurance industry. Essentially we act as the insurance adjuster to make your insurance claims as painless as possible, while expediting the repairs in an increasingly timely manner. This is especially beneficial to customers, as it allows them to come directly to our facility rather than dealing with a claims adjustor first. In turn, insurance companies send claims directly to Valenti because they know that we will provide exceptional work and service for an approved price. In order to qualify as a Direct Repair Facility, a collision shop must meet a strict set of criteria, including having highly-qualified technicians, outstanding professional standards, and up-to-date equipment and facilities.

Of course, customers always have the choice of where they want their repair work completed. However, working with a Direct Repair Facility like Valenti means that you will get the highest level of service and quality, with the added bonus of having claims processed more quickly and efficiently.

As an expert collision shop with almost 2 decades of experience, our goal is simple. First and foremost is the need to deliver the highest quality repairs possible to our customers. Because of this goal, we work exceptionally hard on quality: measuring it, refining our process, measuring again, and refining some more. The continuous improvement concept has become an essential part of our culture. Simply put, we are always looking at ways to do things better.

We strongly believe that our customers deserve the highest level in auto care, which is why we employ knowledgeable technicians and staff who care about our company’s esteemed reputation. We have experience servicing both foreign and domestic cars of all makes and models, and are continuously learning new methods and techniques for providing the best service possible.

We look forward to the opportunity to serve your collision repair needs! Please contact us today for more information or to schedule an appointment.