Valenti is a premier all-inclusive collision facility located close to beautiful Mystic, CT. With over 80 years of experience offering outstanding dealership collision repair service, we are proud to be the area’s leading auto body repair shop.
Additionally, we are recognized by 11 major auto insurance carriers as a Direct Repair Facility, acting as the insurance adjuster in order to make insurance claims as quick and effortless as possible for our customers. If your car has damage from a collision, we can help. Our step-by-step repair services will have your car looking as good as new in no time!
Phase 1 : Estimating the repairs
When you bring your car in to our facility, one of our trained advisors will provide you with a free estimate of the damages and proposed cost of repair. Additionally, we will walk you through the collision repair process and answer any questions that may arise. Estimate appointments are recommended, but not necessary; however we do ask for your patience should you arrive without an appointment. We will do our absolute best to make sure you are out as quickly as possible!
Phase 2 : Waiting on parts
We are committed to providing you the best service possible when you bring your car into our facility – and that includes when we are waiting on parts. Sometimes we don’t have the specific parts your car needs in stock, but rest assured that we will order them promptly and follow through on delivery until we receive them. Just because you are waiting on parts doesn’t mean we can’t provide you with the complete attention and service you deserve from a premier collision facility!
Phase 3 : The repair process begins
At Valenti, we proudly utilize the most up-to-date technology to diagnose your vehicle’s damage and perform repairs. We feature computerized repairs, in which we take computerized measurements of your vehicle and ensure your car returns to factory specifications and safety standards once repairs are completed.
Whether you have a small dent or a large fender-bender in need of repair, we can help. In many instances with small repairs, we can even have you back in your vehicle the same day!
Phase 4 : Refinishing your vehicle
We proudly mix all of our own paint colors onsite, ensuring optimum freshness and color accuracy. Our high-tech mixing system pinpoints the color of your vehicle using the unique Vehicle Identification Number (VIN), and matches it perfectly for exceptional results with every coat of paint we apply. Extra care is taken to ensure that your car looks as good as new when we are done with it.
Phase 5 : Detailing and polishing your vehicle
We know that a clean car is a happy car, so once repairs have been completed, our team will clean your car – inside and out – until it sparkles! We want you to be completely satisfied with our service, and we are always looking for new ways we can improve your experience.
Phase 6 : Quality control of the repairs
We guarantee all our work and will happily address any future issues related to the repairs.
We look forward to serving all your collision repair needs!